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ApplyOnline logo ApplyOnlineFinancial advice and mortgage broking software

AI automation inside ApplyOnline.

Keep ApplyOnline. We put AI to work inside it, filing, chasing and drafting alongside the rest of your stack.

Live in 1 to 4 weeks.
Product in action

One email in. Filed, tasked and answered.

AI automation for ApplyOnline means reviewed AI agents working inside ApplyOnline: filing documents to the right client, raising the task and drafting the reply. It works through ApplyOnline's own ApplyOnline, Application Centre and Digital Lodgement. Your data stays in ApplyOnline.

Microsoft Teams
JH
Jess H.8:41 AM
@Horizon a client email just landed. Work it through ApplyOnline and get the follow-up ready.
H
HorizonAPP8:41 AM
On it. Reading it now.
Client email read in Outlook
Submission readiness checks against lender policy
Missing-info chasing with client context
Reply drafted back to the client
Reply drafted in Outlook, held for your sign-off
ApplyOnlineDone
OutlookDone
LoanappConnected
QuickliConnected
Mercury NexusConnected
SalestrekkerConnected
Explore connected software
First workflows

First workflows worth automating in ApplyOnline.

Each one has a trigger inside ApplyOnline, a reviewed AI step, and a person on the approval.

  • 01 Submission readiness checks against lender policy
  • 02 Missing-info chasing with client context
  • 03 Status change updates drafted for the client
  • 04 Conditional approval next-step briefs
  • 05 Submission anomaly flags for broker review
Product-specific AI

AI workflows that speak ApplyOnline's language.

Use AI to feed clean, validated files into ApplyOnline. The agent can pull supporting documents from the broker CRM, run Open Banking categorisation, populate the application, check policy fit per lender, then submit through Digital Lodgement and watch the Application Centre for SLA breaches - lifting auto-decisioning hit rates while shaving minutes off every loan, the same way Brighten cut 30 minutes per application after launching ApplyOnline.

By the numbers. ApplyOnline is trusted by 60+ lenders nationwide; RedZed reported a 75% reduction in processing time (10-15 minutes per application) and Beyond Bank reached 100% auto-decisioning adoption with 14 days faster processing.

ApplyOnline modules we work inside
ApplyOnlineApplication CentreDigital LodgementAuto-decisioningOpen BankingCommercial Lodgement
Other ApplyOnline specialists in Australia
  • Connective Mercury Nexus
  • Brighten

We are the AI layer on top of what they set up, not another ApplyOnline implementer.

Common questions

ApplyOnline AI automation, answered.

Can AI handle submission readiness checks against lender policy in ApplyOnline?
Potentially. We first confirm what ApplyOnline can safely make available, map the trigger and review point, and test the workflow with approved examples. Horizon can then prepare a review-ready result for a person before anything is sent or posted. Your team keeps the approval.
Does the AI work with ApplyOnline features like ApplyOnline and Application Centre?
The workflow can be designed around ApplyOnline, Application Centre, Digital Lodgement, Auto-decisioning, but a product description alone does not prove direct access. We first confirm what your ApplyOnline setup can safely make available. If a supported connection is unavailable, the first workflow can use approved exports or information already reaching another system. For context, ApplyOnline is trusted by 60+ lenders nationwide; RedZed reported a 75% reduction in processing time (10-15 minutes per application) and Beyond Bank reached 100% auto-decisioning adoption with 14 days faster processing.
Can Horizon AI integrate with ApplyOnline?
Potentially. We first confirm the supported access available in your ApplyOnline setup. Depending on the provider and subscription, a safe first workflow might use an approved connection, an export or information already reaching another system. We agree the exact boundaries before any build.
Does Horizon AI replace ApplyOnline?
No. ApplyOnline remains the system your team uses. Horizon is designed around one approved workflow using whatever supported access or export is confirmed, and your team reviews every important result.
Which financial advice and mortgage broking workflow should we automate first?
Start with a process that is repeated weekly, has a clear trigger and a clear output, and can be reviewed by a person before it affects a client, payment or compliance record. The discovery call applies this test to your team, checks the available access and safeguards, and identifies a useful first workflow.
The audit costs nothing

Put AI to work inside ApplyOnline.

Tell us the ApplyOnline job you would rather not do yourself.

30 min with our Director. No sales rep, no follow-up.