Portal enquiry triage
Start with the source records and define the information a reviewer needs before this step can proceed.
Real estatetoReview
AI automation for real estate agencies.
Automation runs through the software, inboxes and documents your team already uses. Stop missing buyer, vendor and appraisal enquiries after hours, and stop paying an admin to retype them into the CRM. Built for boutique agencies under 15 staff who'd rather not add another back-office hire just to keep up.
Portal enquiry triage, built inside the software your team already uses, with people approving what matters.
AI operations dashboard
See the automation working inside the software you already use.
Teams is where your staff instruct the AI. This dashboard is the management layer: live workflows, queued work, exceptions and approvals for real estate agencies.
The dashboard is the window in. Underneath it, specialist AI agents handle enquiry follow-up, maintenance triage, vendor reporting inside the software real estate agencies already use.
Every Horizon solution includes- Specialist AI agents - each one runs a focused workflow, not a generic chatbot
- Multi-model routing - the right model is selected for each task
- Human approval gates - client-facing and high-impact actions still wait for a person
- Audit trail - every AI action is logged with its status and outcome
This is the real estate product. It uses the same live-agent pattern as every Horizon build, shaped around the workflows and software already in use.
Open the live dashboard
In short
How can real estate agencies use AI automation?
Real estate agencies use AI automation to cut repeated admin - portal enquiry triage, open-home follow-up - while keeping a person on anything that touches a client, payment or compliance record. Horizon AI builds one workflow at a time inside the PropertyMe, Reapit / Agentbox, Rex tools you already run, with the scope, access requirements and testing agreed before implementation.
Familiar real estate software we can implement AI automation into
Software stack we work inside
AI inside the software real estate agencies use.
Stop missing buyer, vendor and appraisal enquiries after hours, and stop paying an admin to retype them into the CRM. Built for boutique agencies under 15 staff who'd rather not add another back-office hire just to keep up.
The first build sits inside familiar systems - inboxes, documents, client portals, practice platforms, booking tools and reporting workflows real estate agencies already rely on every day.
workflow.liveLive
Email and docsSource
AI reviewReview gate
PropertyMeAction
- AI Summary drafted review
- OK System update prepared queued
Workflow examples
First workflows worth testing.
Open-home follow-up
Prepare the routine work for the responsible person, with the original context available for checking.
Real estatetoApprove
Appraisal nurture
Agree the system handoff and how the team handles missing information or conflicting records.
Real estatetoSign-off
CRM note updates
Use clear trigger and completion rules so repeated or failed work stays visible to its owner.
Real estatetoFinal check
Vendor report drafts
Keep draft outputs separate from approved actions and define when the workflow should ask for help.
Real estatetoHuman gate
Property manager inbox triage
Test representative examples and exceptions before deciding how much of this work should be automated.
Real estatetoAudit
How we work
A narrow first workflow beats a broad AI transformation promise.
Discovery
Review the current process, software stack, data access points and manual handoffs.
Scope
Choose the first workflow, approval gates, implementation path, timeline and quote.
Deploy
Build, test and launch the workflow inside approved business systems with human review.
Expand
Turn the first useful workflow into a practical AI roadmap across the business.
Relevant services
How Horizon AI can help.
Tool reference
Every tool we can build around.
The integration path depends on permissions, API access, subscription tier and security rules.
Common questions
Answers before we start.
What is Real estate AI automation?
Real estate AI automation means using AI automation, AI integration and practical implementation work to reduce admin, summarise information, draft routine work and keep follow-up moving inside familiar systems.
Can Horizon AI integrate with PropertyMe, Reapit / Agentbox, Rex?
Usually, but the exact path depends on permissions, API access, exports, subscription tier and security rules.
Which workflow should this sector automate first?
Start with the workflow that is repeated often, has clear inputs and outputs, and can be reviewed by a person before it affects a client, payment or compliance record.
Bring one workflow. Explore the next step.
A free 30-minute conversation with our Director about the work, the systems involved and what needs a closer look. Detailed assessment and implementation are quoted separately.