Home/Services Custom AI systems for your business

Start with the work you need to change.

An assessment when the next step is unclear. Integration when information is scattered. A scoped build when you know what the system needs to do.

Find where AI fits

Assess the opportunities and decide which one deserves a closer look.

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Connect your systems

Bring approved information from your software into the workflow your team needs.

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Build a working system

Take an agreed use case through development, testing and handover.

Explore implementation

A clear starting point

One conversation. An agreed next step.

The free 30-minute AI audit is an introductory call about your process and systems. A detailed assessment, implementation or ongoing support is scoped and quoted separately.

Book the introductory call

Explore the detail

Find the work that matches your need.

Assess and plan

Choose a project, understand a process or plan adoption across the business.

AI opportunity assessmentA practical assessment of the work, software and decisions in your business, so you can choose a useful first AI project.Workflow assessmentTrace a recurring task from its inputs to the final decision, then define the first automation worth testing.AI strategy and roadmapTurn competing AI ideas into a sequence of decisions, projects and ownership responsibilities across the business.AI adoption and rolloutCoordinate the people, policies and rollout decisions that turn an AI pilot into a supported way of working.

Connect and automate

Build around a defined task, its information and the people who review the result.

Connect your systemsBring approved information from business software into one useful workflow, with clear permissions for reading and updating records.Build and launchBuild a defined AI system, test it against representative work and give your team the operating guidance to use it.Automate recurring workUse AI for the parts of repeated work that involve reading, classifying or drafting, with ordinary rules handling the predictable steps.Automate the handoffsConnect triggers, decisions and handoffs across a business process, with visible status and a route for exceptions.Connect AI and your CRMConnect approved CRM records with your team's email, documents and AI workspace, with clear rules for reading and writing information.CRM workflow automationDefine the rules for ownership, tasks and pipeline updates so your CRM stays useful as enquiries and client work progress.Email into CRMHelp your team turn selected messages into client notes, tasks and reply drafts without losing the original context.Sales and lead follow-upRoute inbound enquiries, prepare relevant follow-ups and keep the salesperson aware of what needs attention.Invoices and accounts payableOrganise incoming invoices, extract key details and gather supporting information for the person who approves the accounting handoff.Document processingExtract fields, summarise content and identify missing information while keeping each result connected to its source document.Reception and appointmentsCapture appointment requests, prepare useful handoffs and help staff respond with the right information from approved sources.

Design and run an agent

Define an agent's job, build its capabilities or set up a dedicated environment.

Agent design assessmentAssess whether an agent fits the task, then define its tools, decision boundaries and route back to a person.Business AI agentsGive an internal agent a clear role, approved information and a controlled set of actions, then test it against the work your team expects.Private agent environmentsSet up a dedicated agent environment with named ownership, controlled connections and an agreed plan for operating and maintaining it.

Choose a delivery partner

Understand how to engage Horizon and plan the support after a system launches.

Work with Horizon AIEngage Horizon AI for the assessment, design or implementation work your business needs, with the scope and responsibilities agreed up front.Ongoing automation deliveryPlan improvements, maintain agreed workflows and review their operation through an explicit delivery and support arrangement.

Start with one conversation

Bring one workflow. Explore the next step.

A free 30-minute call to understand the work, the systems involved and what needs a closer look. Detailed assessment and implementation are quoted separately.

Book free AI audit