Home/Software/CoverGo
CoverGo logo CoverGoInsurance broking software

AI automation inside CoverGo.

Keep CoverGo. We put AI to work inside it, filing, chasing and drafting alongside the rest of your stack.

Book free AI audit See it work
Live in 1 to 4 weeks.
Works alongside
Guidewire logoGuidewireInsuredHQ logoInsuredHQNovidea logoNovideaPowered by Agile logoPowered by AgileOutlook logoOutlookMicrosoft Teams logoMicrosoft Teams
Product in action

One email in. Filed, tasked and answered.

AI automation for CoverGo means reviewed AI agents working inside CoverGo: filing documents to the right client, raising the task and drafting the reply. It works through CoverGo's own GraphQL, Cases and Proposals. Your data stays in CoverGo.

Microsoft Teams
JH
Jess H.8:41 AM
@Horizon a client email just landed. Work it through CoverGo and get the follow-up ready.
H
HorizonAPP8:41 AM
On it. Reading it now.
Client email read in Outlook✓
New business submission completeness checks✓
Policy servicing request triage for staff review✓
Reply drafted back to the client✓
Reply drafted in Outlook, held for your sign-off
CoverGoDone
OutlookDone
GuidewireConnected
InsuredHQConnected
NovideaConnected
JAVLNConnected
Explore connected software
First workflows

First workflows worth automating in CoverGo.

Each one has a trigger inside CoverGo, a reviewed AI step, and a person on the approval.

  • 01 New business submission completeness checks
  • 02 Policy servicing request triage for staff review
  • 03 Claims intake summaries from approved records
  • 04 Product and coverage query response drafts
  • 05 Distribution workflow exception alerts
Product-specific AI

AI workflows that speak CoverGo's language.

A controlled quote-to-policy workflow can move approved case and proposal information through servicing, endorsement and renewal handoffs while keeping staff on each client decision.

Access first

CoverGo supplies the tenant ID, client ID and user credentials for its GraphQL endpoint. Available products and operations depend on the customer's tenant configuration. Check the official integration documentation.

CoverGo modules we work inside
GraphQLCasesProposalsPoliciesRenewals
Often paired with

Software we build CoverGo workflows alongside.

Guidewire logoGuidewire AI automationInsuredHQ logoInsuredHQ AI automationNovidea logoNovidea AI automationJAVLN logoJAVLN AI automationOutlook logoOutlook AI automation
Where to next

CoverGo sits at the centre of insurance broking teams.

Industry

AI automation for insurance brokers

The full insurance broking stack we work alongside.

 Service

AI integration services

Wire it into the rest of the stack.

Service

AI implementation services

Scope, build, test, hand over.

Service

AI workflow audit

Work out what to automate first.

Service

AI automation services

Admin, follow-up, reporting, documents.

Service

AI consulting services

Turn a vague AI mandate into a plan.
Common questions

CoverGo AI automation, answered.

Can AI handle new business submission completeness checks in CoverGo?
Yes - this is one of the first CoverGo workflows Horizon AI builds. An AI agent watches for the trigger inside CoverGo, drafts the new business submission completeness checks, and routes it to a person for a quick review before anything is sent or posted. You keep the approval; the agent removes the manual time.
Does the AI work with CoverGo features like GraphQL and Cases?
It works alongside them. Horizon AI builds against CoverGo's own capabilities - GraphQL, Cases, Proposals, Policies - rather than replacing them, so the AI layer reads and writes through the same features your team already uses. Exact depth depends on your subscription tier and user roles.
Can Horizon AI integrate with CoverGo?
CoverGo supplies the tenant ID, client ID and user credentials for its GraphQL endpoint. Available products and operations depend on the customer's tenant configuration.
Does Horizon AI replace CoverGo?
No. CoverGo stays as your system of record. Horizon AI layers reviewed AI workflows on top so your team spends less time on repetitive admin while the data continues to live inside CoverGo.
Which insurance broking workflow should we automate first?
Start with a process that is repeated weekly, has a clear trigger and a clear output, and can be reviewed by a person before it affects a client, payment or compliance record. The discovery call covers this in detail and maps it to ai automation for insurance brokers patterns we have built before.
The audit costs nothing

Put AI to work inside CoverGo.

Tell us the CoverGo job you would rather not do yourself.

Book free AI audit
30 min with our Director. No sales rep, no follow-up.