Home/Software/Microsoft Teams
Software Productivity and collaboration software

AI automation for Microsoft Teams.

Microsoft Teams is the messaging, meeting and collaboration tool used across Microsoft 365 organisations in Australia. Horizon AI builds reviewed AI workflows that sit inside Microsoft Teams, layered onto how your team already works.

Free 30-minute discovery call. No obligation.

Microsoft Teams logo

Microsoft Teams

Productivity and collaboration

  • Faster summaries from meetings, threads and files
  • Cleaner action-item capture and routing
  • Reviewed AI drafts inside familiar tools
  • Less context-switching between apps
How AI fits in Microsoft Teams

AI workflows that speak Microsoft Teams's language.

Below are the actual product modules, features and ecosystem partners Microsoft Teams uses - the AI layer Horizon AI builds slots into these, not around them.

Horizon AI builds custom Copilot agents and message extensions inside Microsoft Teams that summarise Meetings, capture action items into Planner, and route approvals through Channels and Chat. Agents draft replies grounded in SharePoint, schedule Webinars and Town hall events, and trigger workflows from Teams Phone call transcripts. We connect Teams to your CRM, ticketing and ERP systems using Graph API and bot framework so frontline staff resolve customer requests inside the channel without bouncing between apps, with Teams Premium controls applied.

Microsoft Teams modules and features we work inside
ChannelsChatMeetingsTeams RoomsTeams PhoneCopilot in Teams
Other Microsoft Teams implementation specialists in Australia
  • Data#3 (Microsoft's largest Australian Platinum certified partner)
  • Telstra Purple (Microsoft Specialisation Partner for Meetings and Meeting Rooms)

Horizon AI sits alongside these specialists - not as another implementer of Microsoft Teams itself, but as the AI workflow layer that runs on top of what they (or you) have already set up.

Microsoft Teams AI workflows

First workflows worth automating in Microsoft Teams.

Each workflow has a defined trigger inside Microsoft Teams, a reviewed AI step and a measurable change in how the team spends its week.

Meeting recap drafts from transcripts

Designed around a clear trigger inside Microsoft Teams, a reviewed AI draft and a measurable reduction in admin time.

Microsoft TeamstoReview

Channel summary drafts for async standups

Designed around a clear trigger inside Microsoft Teams, a reviewed AI draft and a measurable reduction in admin time.

Microsoft TeamstoReview

Thread triage with task creation suggestions

Designed around a clear trigger inside Microsoft Teams, a reviewed AI draft and a measurable reduction in admin time.

Microsoft TeamstoReview

Customer or escalation thread summarisation

Designed around a clear trigger inside Microsoft Teams, a reviewed AI draft and a measurable reduction in admin time.

Microsoft TeamstoReview

Workspace activity summaries for leaders

Designed around a clear trigger inside Microsoft Teams, a reviewed AI draft and a measurable reduction in admin time.

Microsoft TeamstoReview
How the integration works

AI inside Microsoft Teams, not bolted on top.

Microsoft Teams integrations use the supported API or extension framework, scoped to the workspaces, channels or folders the workflow needs and approved by the admin.

Horizon AI scopes one narrow workflow first, builds it with the access boundaries your team is comfortable with, and hands over an operating runbook so the AI step is reviewable and replaceable.

workflow.liveLive
InMicrosoft TeamsSource
AIReviewed draftReview gate
OutMicrosoft TeamsAction
  • AI Summary drafted review
  • OK Microsoft Teams update prepared queued
Common questions

Microsoft Teams AI automation, answered.

Can Horizon AI integrate with Microsoft Teams?
In most cases yes. Microsoft Teams exposes supported integration paths that Horizon AI can build against. The exact integration depth depends on your subscription tier, the user roles available and the data each workflow needs.
Does Horizon AI replace Microsoft Teams?
No. Microsoft Teams stays as your system of record. Horizon AI layers reviewed AI workflows on top so your team spends less time on repetitive admin while the data continues to live inside Microsoft Teams.
Which productivity and collaboration workflow should we automate first?
Start with a process that is repeated weekly, has a clear trigger and a clear output, and can be reviewed by a person before it affects a client, payment or compliance record. The discovery call covers this in detail and maps it to ai automation for professional services firms patterns we have built before.

Ready to layer AI inside Microsoft Teams?

Tell us the Microsoft Teams workflow you want to improve first. We will map the cleanest implementation path on a free 30-minute call.