What Horizon can see
Orders, shipments, carrier services, rates, labels, tracking, warehouses and supported sales-source activity.
ShipStationEcommerce and online services software
AI automation inside ShipStation.
Give fulfilment teams a current view of shipping work and prepare carrier actions for review.
Tracking-exception worklist
NB
@Horizon, show me shipments with tracking exceptions and group them by carrier and customer impact.
On it. Checking ShipStation now.Shipments checked in ShipStationCross-checked and compiled into one list
A tracking-exception worklist.
Carrier rate comparison
GK
@Horizon, compare rates for this approved shipment and explain the price and delivery trade-offs.
On it. Checking ShipStation now.Shipment checked in ShipStationCross-checked and compiled into one summary
A carrier rate comparison.
Label purchase held
DF
@Horizon, prepare the shipment and label purchase, then show me the carrier, service and cost before submission.
On it. You approve before anything is saved.
The approved details read from this threadDraft shipment prepared for ShipStationCarrier, service and cost shown to you firstNothing saved in ShipStation until you approve
A label purchase held for approval.
The connection
How does Horizon actually get into ShipStation?
Horizon connects through ShipStation's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.
Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access
01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
ShipStationYour approved records
What Horizon can prepare
Horizon shows your team shipments, rate selections, labels and tracking actions for fulfilment review before purchase or submission.
How work can start
ShipStation can notify Horizon about tracking, imported orders and other supported shipping events.
What we confirmed about the ShipStation connection
- Rates and carrier choices depend on the merchant's own connected carrier accounts.
- Some sales-order notifications are still marked as testing features and should not be the sole source for a critical workflow.
- Buying a label can create a real charge, so Horizon always holds it for fulfilment approval.
Checked against official ShipStation information on .
Day to day
Use ShipStation without jumping between systems.
ShipStation stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.
We connect one workflow first, prove it with your team on real review steps, then expand.
Often paired with
Software we connect with ShipStation.
Common questions
Using Horizon with ShipStation, answered.
What could our team ask Horizon to do with ShipStation?
Give fulfilment teams a current view of shipping work and prepare carrier actions for review. Typical results include a tracking-exception worklist, a carrier rate comparison, and a label purchase held for approval.
Can our team use ShipStation from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved ShipStation information and connected systems, then returns the answer or proposed action for review.
Can Horizon use ShipStation with Outlook, SharePoint or our other software?
Yes. We design one workflow around ShipStation and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in ShipStation, not just answer questions?
Yes, where ShipStation supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in ShipStation?
We start with one useful, controlled request such as: @Horizon, show me shipments with tracking exceptions and group them by carrier and customer impact. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
The merchant needs an active ShipStation account with developer access. Carrier connections and plan features still determine availability.
Does Horizon replace ShipStation?
No. ShipStation remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the ShipStation workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing
Put AI to work inside ShipStation.
Tell us the ShipStation job you would rather not do yourself.
30 min with our Director. No sales rep, no follow-up.