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AI automation inside Shopify.

Turn approved Shopify store records into useful operations work without opening every screen.

Aged-order exception list

An illustrative Microsoft Teams thread for Shopify: Priya N. asks, Horizon works through Shopify and Microsoft Teams, and returns: An aged-order exception list.
Shopify · Ecommerce and online services
PN Priya N.8:41 AM @Horizon, show me unfulfilled orders older than two days and explain what is blocking each one.
HorizonAPP8:41 AMOn it. Checking Shopify now.Orders checked in ShopifyCross-checked and compiled into one list
An aged-order exception list.

Stock-risk brief

An illustrative Microsoft Teams thread for Shopify: Marcus D. asks, Horizon works through Shopify and Microsoft Teams, holds every change for review, and returns: A stock-risk brief with review-ready tasks.
Shopify · Ecommerce and online services
MD Marcus D.9:12 AM @Horizon, summarise low-stock products with open orders and prepare the operations tasks.
HorizonAPP9:12 AMOn it. You approve before anything is saved.Products and orders checked in ShopifyNothing saved in Shopify until you approve
A stock-risk brief with review-ready tasks.

Fulfilment batch

An illustrative Microsoft Teams thread for Shopify: Ella R. asks, Horizon works through Shopify and Microsoft Teams, holds every change for review, and returns: A fulfilment batch ready to approve.
Shopify · Ecommerce and online services
ER Ella R.11:26 AM @Horizon, prepare the fulfilment update for these approved orders and show me every change first.
HorizonAPP11:26 AMOn it. You approve before anything is saved.Orders checked in ShopifyDraft fulfilment prepared for ShopifyNothing saved in Shopify until you approve
A fulfilment batch ready to approve.
The connection

How does Horizon actually get into Shopify?

Horizon connects through Shopify's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.

Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access 01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
ShopifyYour approved records
01 · See

What Horizon can see

Orders, customers, products, inventory, fulfilment, returns and related store records within the approved access.

02 · Prepare

What Horizon can prepare

Horizon shows your team order notes, product updates and fulfilment actions for staff review before anything changes in the store.

03 · Start

How work can start

Shopify can notify Horizon when supported store events occur, while other checks run on an agreed schedule.

What we confirmed about the Shopify connection

  • A normal connection sees only the most recent 60 days of orders unless Shopify separately approves older history.
  • Customer information has an extra protection layer and is not available simply because the store installed the connection.
  • Store events can start selected workflows promptly, while large history checks are handled in controlled batches.

Checked against official Shopify information on .

Day to day

Use Shopify without jumping between systems.

Shopify stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.

We connect one workflow first, prove it with your team on real review steps, then expand.

Operations lead8:42 AM “Show me unfulfilled orders older than two days and explain what is blocking each one.” An aged-order exception list.
Support manager11:18 AM “Summarise low-stock products with open orders and prepare the operations tasks.” A stock-risk brief with review-ready tasks.
Ecommerce manager3:06 PM “Prepare the fulfilment update for these approved orders and show me every change first.” A fulfilment batch ready to approve.
Common questions

Using Horizon with Shopify, answered.

What could our team ask Horizon to do with Shopify?
Turn approved Shopify store records into useful operations work without opening every screen. Typical results include an aged-order exception list, a stock-risk brief with review-ready tasks, and a fulfilment batch ready to approve.
Can our team use Shopify from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved Shopify information and connected systems, then returns the answer or proposed action for review.
Can Horizon use Shopify with Outlook, SharePoint or our other software?
Yes. We design one workflow around Shopify and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in Shopify, not just answer questions?
Yes, where Shopify supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in Shopify?
We start with one useful, controlled request such as: @Horizon, show me unfulfilled orders older than two days and explain what is blocking each one. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
A store owner installs or creates the approved connection and chooses its permissions. Protected customer information may need extra Shopify approval.
Does Horizon replace Shopify?
No. Shopify remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the Shopify workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing

Put AI to work inside Shopify.

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