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Shippit logo ShippitEcommerce and online services software

AI automation inside Shippit.

Turn approved Shippit delivery records into clear fulfilment actions and customer updates.

Stalled-shipment worklist

An illustrative Microsoft Teams thread for Shippit: Dan F. asks, Horizon works through Shippit and Microsoft Teams, and returns: A stalled-shipment worklist.
Shippit · Ecommerce and online services
DF Dan F.8:41 AM @Horizon, show me shipments with no tracking movement and group them by carrier and age.
HorizonAPP8:41 AMOn it. Checking Shippit now.Shipments checked in ShippitCross-checked and compiled into one list
A stalled-shipment worklist.

Carrier option comparison

An illustrative Microsoft Teams thread for Shippit: Sarah L. asks, Horizon works through Shippit and Microsoft Teams, and returns: A carrier option comparison.
Shippit · Ecommerce and online services
SL Sarah L.9:12 AM @Horizon, compare available services for these approved parcels and explain the cost and delivery trade-offs.
HorizonAPP9:12 AMOn it. Checking Shippit now.Approved Shippit records checkedCross-checked and compiled into one summary
A carrier option comparison.

Shipping batch

An illustrative Microsoft Teams thread for Shippit: Tom W. asks, Horizon works through Shippit and Microsoft Teams, holds every change for review, and returns: A shipping batch ready to approve.
Shippit · Ecommerce and online services
TW Tom W.11:26 AM @Horizon, prepare the orders and carrier bookings for this batch, then show me every charge and label before submission.
HorizonAPP11:26 AMOn it. You approve before anything is saved.The approved details read from this threadDraft orders prepared for ShippitCharge and label shown to you firstNothing saved in Shippit until you approve
A shipping batch ready to approve.
The connection

How does Horizon actually get into Shippit?

Horizon connects through Shippit's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.

Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access 01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
ShippitYour approved records
01 · See

What Horizon can see

Shipping quotes, orders, labels, bookings, tracking, returns and merchant settings.

02 · Prepare

What Horizon can prepare

Horizon shows your team orders, bookings, labels and return actions for fulfilment staff review before submission.

03 · Start

How work can start

Shippit can notify Horizon about documented tracking status updates, with scheduled checks for order reconciliation.

What we confirmed about the Shippit connection

  • The merchant must activate billing before it can create production access.
  • Required shipment details vary by carrier, destination and parcel type.
  • Carrier booking and label creation can incur real charges, so Horizon holds them for fulfilment approval.

Checked against official Shippit information on .

Day to day

Use Shippit without jumping between systems.

Shippit stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.

We connect one workflow first, prove it with your team on real review steps, then expand.

Operations lead8:42 AM “Show me shipments with no tracking movement and group them by carrier and age.” A stalled-shipment worklist.
Support manager11:18 AM “Compare available services for these approved parcels and explain the cost and delivery trade-offs.” A carrier option comparison.
Ecommerce manager3:06 PM “Prepare the orders and carrier bookings for this batch, then show me every charge and label before submission.” A shipping batch ready to approve.
Common questions

Using Horizon with Shippit, answered.

What could our team ask Horizon to do with Shippit?
Turn approved Shippit delivery records into clear fulfilment actions and customer updates. Typical results include a stalled-shipment worklist, a carrier option comparison, and a shipping batch ready to approve.
Can our team use Shippit from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved Shippit information and connected systems, then returns the answer or proposed action for review.
Can Horizon use Shippit with Outlook, SharePoint or our other software?
Yes. We design one workflow around Shippit and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in Shippit, not just answer questions?
Yes, where Shippit supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in Shippit?
We start with one useful, controlled request such as: @Horizon, show me shipments with no tracking movement and group them by carrier and age. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
The merchant needs an active Shippit account, payment details and an approved key. Carrier setup and account rules still determine what can run.
Does Horizon replace Shippit?
No. Shippit remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the Shippit workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing

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