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AI automation inside DocuSign.

Use approved envelopes, templates and recipient status to reduce manual chasing without surrendering signing control.

Outstanding signature follow-up

An illustrative Microsoft Teams thread for DocuSign: Ella R. asks, Horizon works through DocuSign and Microsoft Teams, and returns: An outstanding signature follow-up list.
DocuSign · Productivity and collaboration
ER Ella R.8:41 AM @Horizon, show me agreements sent this month that are still waiting on a recipient and explain the last activity.
HorizonAPP8:41 AMOn it. Checking DocuSign now.Approved DocuSign records checkedWork waiting on someone flaggedCross-checked and compiled into one list
An outstanding signature follow-up list.

Completed-agreement reconciliation report

An illustrative Microsoft Teams thread for DocuSign: Nick B. asks, Horizon works through DocuSign and Microsoft Teams, and returns: A completed-agreement reconciliation report.
DocuSign · Productivity and collaboration
NB Nick B.9:12 AM @Horizon, compare this completed envelope with the client record and flag missing names, dates or documents.
HorizonAPP9:12 AMOn it. Checking DocuSign now.Documents checked in DocuSignMissing items listed for follow-upCross-checked and compiled into one report
A completed-agreement reconciliation report.

Envelope draft

An illustrative Microsoft Teams thread for DocuSign: Grace K. asks, Horizon works through DocuSign and Microsoft Teams, holds every change for review, and returns: A DocuSign envelope draft ready to approve.
DocuSign · Productivity and collaboration
GK Grace K.11:26 AM @Horizon, prepare the envelope from the approved template and recipient details, but do not send it until reviewed.
HorizonAPP11:26 AMOn it. You approve before anything is saved.The approved template checked in DocuSignNothing saved in DocuSign until you approve
A DocuSign envelope draft ready to approve.
The connection

How does Horizon actually get into DocuSign?

Horizon connects through DocuSign's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.

Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access 01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
DocuSignYour approved records
01 · See

What Horizon can see

Approved envelopes, templates, documents, recipients, signing status, delivery history and supported account records.

02 · Prepare

What Horizon can prepare

Horizon shows your team envelope drafts, recipient details, reminders and supported template-based documents for staff review before sending.

03 · Start

How work can start

DocuSign can notify Horizon about envelope and recipient status changes, while scheduled checks cover outstanding agreement work.

What we confirmed about the DocuSign connection

  • Horizon can prepare an envelope and monitor its progress, while a person keeps control of sending and correction.
  • DocuSign can report signing progress as it changes, reducing repeated manual status checks.
  • Templates and account entitlements determine which document and signing actions are available.

Checked against official DocuSign information on .

Day to day

Use DocuSign without jumping between systems.

DocuSign stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.

We connect one workflow first, prove it with your team on real review steps, then expand.

Team lead8:42 AM “Show me agreements sent this month that are still waiting on a recipient and explain the last activity.” An outstanding signature follow-up list.
Operations manager11:18 AM “Compare this completed envelope with the client record and flag missing names, dates or documents.” A completed-agreement reconciliation report.
Project manager3:06 PM “Prepare the envelope from the approved template and recipient details, but do not send it until reviewed.” A DocuSign envelope draft ready to approve.
Common questions

Using Horizon with DocuSign, answered.

What could our team ask Horizon to do with DocuSign?
Use approved envelopes, templates and recipient status to reduce manual chasing without surrendering signing control. Typical results include an outstanding signature follow-up list, a completed-agreement reconciliation report, and a DocuSign envelope draft ready to approve.
Can our team use DocuSign from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved DocuSign information and connected systems, then returns the answer or proposed action for review.
Can Horizon use DocuSign with Outlook, SharePoint or our other software?
Yes. We design one workflow around DocuSign and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in DocuSign, not just answer questions?
Yes, where DocuSign supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in DocuSign?
We start with one useful, controlled request such as: @Horizon, show me agreements sent this month that are still waiting on a recipient and explain the last activity. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
A DocuSign administrator or account user approves the account and integration. Available templates, envelopes and actions follow that account's plan and permissions.
Does Horizon replace DocuSign?
No. DocuSign remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the DocuSign workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing

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