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Healthengine logo HealthengineMedical, dental and allied health clinics software

AI automation inside Healthengine.

Keep Healthengine. We put AI to work inside it, filing, chasing and drafting alongside the rest of your stack.

Book free AI audit See it work
Live in 1 to 4 weeks.
Works alongside
Best Practice logoBest PracticeOutlook logoOutlookHotDoc logoHotDocCliniko logoClinikoHalaxy logoHalaxyNookal logoNookal
Product in action

One email in. Filed, tasked and answered.

AI automation for Healthengine means reviewed AI agents working inside Healthengine: filing documents to the right client, raising the task and drafting the reply. It works through Healthengine's own Online Booking System, Healthengine Recalls and Patient Connect. Your data stays in Healthengine.

Microsoft Teams
JH
Jess H.8:41 AM
@Horizon a client email just landed. Work it through Healthengine and get the follow-up ready.
H
HorizonAPP8:41 AM
On it. Reading it now.
Client email read in Outlook✓
Booking enquiry triage and reply drafts✓
Patient message routing for front desk✓
Reply drafted back to the client✓
Reply drafted in Outlook, held for your sign-off
HealthengineDone
OutlookDone
HotDocConnected
Best PracticeConnected
MedicalDirectorConnected
ClinikoConnected
Explore connected software
First workflows

First workflows worth automating in Healthengine.

Each one has a trigger inside Healthengine, a reviewed AI step, and a person on the approval.

  • 01 Booking enquiry triage and reply drafts
  • 02 Patient message routing for front desk
  • 03 Recall and reminder draft preparation
  • 04 No-show follow-up email drafts
  • 05 Practice announcement drafting with compliance review
Product-specific AI

AI workflows that speak Healthengine's language.

Layer AI on top of Healthengine's Practice dashboard to handle the admin tail: deduplicate Patient Connect enquiries, draft Featured Listing copy from clinic data, batch-confirm Healthengine Recalls responses into the PMS appointment book, and triage out-of-hours bookings into morning huddles for reception. Works alongside the 25+ PMS integrations Healthengine already supports.

By the numbers. Healthengine states it integrates with 25+ Practice Management Systems via its PMS partners integration API.

Healthengine modules we work inside
Online Booking SystemHealthengine RecallsPatient ConnectGP CompleteFeatured ListingsCOVAX online booking
Other Healthengine specialists in Australia
  • MedicalDirector
  • PracSuite

We are the AI layer on top of what they set up, not another Healthengine implementer.

Often paired with

Software we build Healthengine workflows alongside.

HotDoc logoHotDoc AI automationBest Practice logoBest Practice AI automationMedicalDirector logoMedicalDirector AI automationCliniko logoCliniko AI automationHalaxy logoHalaxy AI automation
Where to next

Healthengine sits at the centre of clinic teams.

Industry

AI automation for medical, dental and allied health clinics

The full clinic software stack we work alongside.

 Service

AI integration services

Wire it into the rest of the stack.

Service

AI implementation services

Scope, build, test, hand over.

Service

AI workflow audit

Work out what to automate first.

Service

AI automation services

Admin, follow-up, reporting, documents.

Service

AI consulting services

Turn a vague AI mandate into a plan.
Common questions

Healthengine AI automation, answered.

Can AI handle booking enquiry triage and reply drafts in Healthengine?
Potentially. We first confirm what Healthengine can safely make available, map the trigger and review point, and test the workflow with approved examples. Horizon can then prepare a review-ready result for a person before anything is sent or posted. Your team keeps the approval.
Does the AI work with Healthengine features like Online Booking System and Healthengine Recalls?
The workflow can be designed around Online Booking System, Healthengine Recalls, Patient Connect, GP Complete, but a product description alone does not prove direct access. We first confirm what your Healthengine setup can safely make available. If a supported connection is unavailable, the first workflow can use approved exports or information already reaching another system. For context, Healthengine states it integrates with 25+ Practice Management Systems via its PMS partners integration API.
Can Horizon AI integrate with Healthengine?
Potentially. We first confirm the supported access available in your Healthengine setup. Depending on the provider and subscription, a safe first workflow might use an approved connection, an export or information already reaching another system. We agree the exact boundaries before any build.
Does Horizon AI replace Healthengine?
No. Healthengine remains the system your team uses. Horizon is designed around one approved workflow using whatever supported access or export is confirmed, and your team reviews every important result.
Which clinic workflow should we automate first?
Start with a process that is repeated weekly, has a clear trigger and a clear output, and can be reviewed by a person before it affects a client, payment or compliance record. The discovery call applies this test to your team, checks the available access and safeguards, and identifies a useful first workflow.
The audit costs nothing

Put AI to work inside Healthengine.

Tell us the Healthengine job you would rather not do yourself.

Book free AI audit
30 min with our Director. No sales rep, no follow-up.