Inbox triage with patient context
Designed around a clear trigger inside Cliniko, a reviewed AI draft and a measurable reduction in admin time.
ClinikotoReview
Software
Medical, dental and allied health clinics software
AI automation for Cliniko.
Cliniko is the leading allied health practice management platform used by Australian physios, psychologists and clinics. Horizon AI builds reviewed AI workflows that sit inside Cliniko, layered onto how your team already works.
Free 30-minute discovery call. No obligation.
Cliniko
Medical, dental and allied health clinics
- Less front-desk load on routine messages
- Faster recall and appointment follow-up
- Cleaner intake checks before consult
- Clinical decisions stay with people, not models
How AI fits in Cliniko
AI workflows that speak Cliniko's language.
Below are the actual product modules, features and ecosystem partners Cliniko uses - the AI layer Horizon AI builds slots into these, not around them.
Automate the admin around Cliniko without touching treatment notes: deduplicate new patient records from Online Bookings, sync changes to Mailchimp audiences, draft Telehealth confirmation emails with payment links, and generate end-of-week occupancy reports from the Cliniko appointment calendar. Pull invoice data into Xero reconciliation and flag Medicare bulk-bill items missing required note text for the practice manager.
By the numbers. Cliniko publishes a public Connected Apps directory including Mailchimp, Physitrack, Xero and Medipass integrations.
Cliniko modules and features we work inside
Online BookingsTreatment NotesTelehealthConnected AppsGroup Appointments
Other Cliniko implementation specialists in Australia
- Mailchimp
- Physitrack
Horizon AI sits alongside these specialists - not as another implementer of Cliniko itself, but as the AI workflow layer that runs on top of what they (or you) have already set up.
Cliniko AI workflows
First workflows worth automating in Cliniko.
Each workflow has a defined trigger inside Cliniko, a reviewed AI step and a measurable change in how the team spends its week.
Recall and follow-up email drafts for review
Designed around a clear trigger inside Cliniko, a reviewed AI draft and a measurable reduction in admin time.
ClinikotoReview
Intake form completeness checks
Designed around a clear trigger inside Cliniko, a reviewed AI draft and a measurable reduction in admin time.
ClinikotoReview
Routine admin task creation from messages
Designed around a clear trigger inside Cliniko, a reviewed AI draft and a measurable reduction in admin time.
ClinikotoReview
Appointment confirmation and reschedule drafts
Designed around a clear trigger inside Cliniko, a reviewed AI draft and a measurable reduction in admin time.
ClinikotoReview
How the integration works
AI inside Cliniko, not bolted on top.
Horizon AI connects to Cliniko through its supported integration paths and never touches clinical decisions - drafts and triage suggestions always sit behind a clinician or front-desk review step.
Horizon AI scopes one narrow workflow first, builds it with the access boundaries your team is comfortable with, and hands over an operating runbook so the AI step is reviewable and replaceable.
- AI integration services – wire Cliniko into Horizon-built workflows
- AI implementation services – scope, build, test and hand over the workflow
- AI workflow audit – review what should be automated first
workflow.liveLive
ClinikoSource
Reviewed draftReview gate
ClinikoAction
- AI Summary drafted review
- OK Cliniko update prepared queued
Often paired with
Software we build Cliniko workflows alongside.
Best fit for
Cliniko sits at the centre of medical, dental and allied health clinics teams.
If you run medical, dental and allied health clinics on Cliniko, the sector landing page covers the full software stack we build around.
Common questions
Cliniko AI automation, answered.
Can Horizon AI integrate with Cliniko?
In most cases yes. Cliniko exposes supported integration paths that Horizon AI can build against. The exact integration depth depends on your subscription tier, the user roles available and the data each workflow needs.
Does Horizon AI replace Cliniko?
No. Cliniko stays as your system of record. Horizon AI layers reviewed AI workflows on top so your team spends less time on repetitive admin while the data continues to live inside Cliniko.
Which medical, dental and allied health clinics workflow should we automate first?
Start with a process that is repeated weekly, has a clear trigger and a clear output, and can be reviewed by a person before it affects a client, payment or compliance record. The discovery call covers this in detail and maps it to ai automation for medical, dental and allied health clinics patterns we have built before.
Ready to layer AI inside Cliniko?
Tell us the Cliniko workflow you want to improve first. We will map the cleanest implementation path on a free 30-minute call.