What Horizon can see
Patients, appointments, recalls, forms, notes, invoices, payments, communications and available times.
ClinikoMedical, dental and allied health clinics software
AI automation inside Cliniko.
Give clinic staff a joined view of approved Cliniko work, then prepare follow-ups for review.
Confirmation worklist
TW
@Horizon, which patients are due for recall this week and which appointments are still unconfirmed?
On it. Checking Cliniko now.Patients and appointments checked in ClinikoCross-checked and compiled into one list
One recall and confirmation worklist.
Intake summary
PN
@Horizon, check this intake form for missing answers and prepare a front-desk follow-up.
On it. You approve before anything is saved.
The approved details read from this threadMissing items listed for follow-upNothing saved in Cliniko until you approve
A checked intake summary and draft follow-up.
Billing worklist
MD
@Horizon, summarise today's open invoices and draft the messages for staff review.
On it. You approve before anything is saved.Invoices checked in ClinikoDraft messages prepared for ClinikoNothing saved in Cliniko until you approve
A billing worklist with review-ready messages.
Works alongside
The connection
How does Horizon actually get into Cliniko?
Horizon connects through Cliniko's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.
Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access
01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
ClinikoYour approved records
What Horizon can prepare
Horizon shows your team appointments, patient details and other supported updates for staff review before anything is saved or sent.
How work can start
Horizon checks Cliniko on the schedule the clinic agrees and only acts on records the connection can see.
What we confirmed about the Cliniko connection
- The connection sees only what its dedicated Cliniko user can see, so permissions can be kept narrow.
- Available appointment times follow the clinic's own online booking settings.
- The public material supports scheduled checks, not a promise that every change appears instantly.
Checked against official Cliniko information on .
Day to day
Use Cliniko without jumping between systems.
Cliniko stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.
We connect one workflow first, prove it with your team on real review steps, then expand.
Often paired with
Software we connect with Cliniko.
Common questions
Using Horizon with Cliniko, answered.
What could our team ask Horizon to do with Cliniko?
Give clinic staff a joined view of approved Cliniko work, then prepare follow-ups for review. Typical results include one recall and confirmation worklist, a checked intake summary and draft follow-up, and a billing worklist with review-ready messages.
Can our team use Cliniko from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved Cliniko information and connected systems, then returns the answer or proposed action for review.
Can Horizon use Cliniko with Outlook, SharePoint or our other software?
Yes. We design one workflow around Cliniko and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in Cliniko, not just answer questions?
Yes, where Cliniko supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in Cliniko?
We start with one useful, controlled request such as: @Horizon, which patients are due for recall this week and which appointments are still unconfirmed? The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
A Cliniko administrator creates access for the connection. We limit it to the records and actions needed for the agreed workflow.
Does Horizon replace Cliniko?
No. Cliniko remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the Cliniko workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing
Put AI to work inside Cliniko.
Tell us the Cliniko job you would rather not do yourself.
30 min with our Director. No sales rep, no follow-up.