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Wisenet logo WisenetTraining providers and RTOs software

AI automation inside Wisenet.

Give training teams one approved view of enrolments, outcomes and follow-up work.

Unit-outcome exception list

An illustrative Microsoft Teams thread for Wisenet: Sarah L. asks, Horizon works through Wisenet and Microsoft Teams, and returns: A unit-outcome exception list.
Wisenet · Training providers and RTOs
SL Sarah L.8:41 AM @Horizon, show me enrolments with missing or overdue unit outcomes.
HorizonAPP8:41 AMOn it. Checking Wisenet now.Enrolments checked in WisenetAnything overdue flaggedCross-checked and compiled into one list
A unit-outcome exception list.

Two review-ready follow-up

An illustrative Microsoft Teams thread for Wisenet: Tom W. asks, Horizon works through Wisenet and Microsoft Teams, holds every change for review, and returns: Two review-ready follow-up messages.
Wisenet · Training providers and RTOs
TW Tom W.9:12 AM @Horizon, prepare the learner and trainer follow-ups for this compliance exception.
HorizonAPP9:12 AMOn it. You approve before anything is saved.The approved details read from this threadDraft learner prepared for WisenetNothing saved in Wisenet until you approve
Two review-ready follow-up messages.

Certificate worklist

An illustrative Microsoft Teams thread for Wisenet: Priya N. asks, Horizon works through Wisenet and Microsoft Teams, and returns: A completion and certificate worklist.
Wisenet · Training providers and RTOs
PN Priya N.11:26 AM @Horizon, summarise course completion and certificate issues that need staff action.
HorizonAPP11:26 AMOn it. Checking Wisenet now.Course checked in WisenetCross-checked and compiled into one list
A completion and certificate worklist.
The connection

How does Horizon actually get into Wisenet?

Horizon connects through Wisenet's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.

Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access 01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
WisenetYour approved records
01 · See

What Horizon can see

Learners, courses, enrolments, unit outcomes, documents and other training records within the approved permissions.

02 · Prepare

What Horizon can prepare

Horizon shows your team supported enrolment, outcome and follow-up updates for staff review before saving or sending.

03 · Start

How work can start

Wisenet can notify Horizon about selected record changes, while other checks run on an agreed schedule.

What we confirmed about the Wisenet connection

  • Wisenet enables the connection only for eligible licences and helps configure the approved access.
  • A test environment should be used before any live training records are changed.
  • The provider can limit Horizon to the learners, enrolments and actions required for the workflow.

Checked against official Wisenet information on .

Day to day

Use Wisenet without jumping between systems.

Wisenet stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.

We connect one workflow first, prove it with your team on real review steps, then expand.

RTO manager8:42 AM “Show me enrolments with missing or overdue unit outcomes.” A unit-outcome exception list.
Compliance lead11:18 AM “Prepare the learner and trainer follow-ups for this compliance exception.” Two review-ready follow-up messages.
Student services3:06 PM “Summarise course completion and certificate issues that need staff action.” A completion and certificate worklist.
Common questions

Using Horizon with Wisenet, answered.

What could our team ask Horizon to do with Wisenet?
Give training teams one approved view of enrolments, outcomes and follow-up work. Typical results include a unit-outcome exception list, two review-ready follow-up messages, and a completion and certificate worklist.
Can our team use Wisenet from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved Wisenet information and connected systems, then returns the answer or proposed action for review.
Can Horizon use Wisenet with Outlook, SharePoint or our other software?
Yes. We design one workflow around Wisenet and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in Wisenet, not just answer questions?
Yes, where Wisenet supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in Wisenet?
We start with one useful, controlled request such as: @Horizon, show me enrolments with missing or overdue unit outcomes. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
Wisenet enables the connection for eligible licences and configures the approved application. Exact permissions are agreed before testing.
Does Horizon replace Wisenet?
No. Wisenet remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the Wisenet workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
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