What Horizon can see
Orders, customers, products, variants, inventory, shipping, channels and supported store content.
BigCommerceEcommerce and online services software
AI automation inside BigCommerce.
Bring approved BigCommerce store records into one operations workflow and prepare changes for review.
Paid-order fulfilment worklist
SL
@Horizon, show me paid orders that have not shipped and group them by likely blocker.
On it. Checking BigCommerce now.Orders checked in BigCommerceCross-checked and compiled into one list
A paid-order fulfilment worklist.
Channel-aware stock-risk brief
TW
@Horizon, flag products with low inventory across our active channels and open orders.
On it. Checking BigCommerce now.Products, inventory and channels checked in BigCommerceCross-checked and compiled into one summary
A channel-aware stock-risk brief.
Update batch
PN
@Horizon, prepare these order and inventory updates, then show me every affected record before saving.
On it. You approve before anything is saved.
The approved details read from this threadDraft order and inventory prepared for BigCommerceAffected record shown to you firstNothing saved in BigCommerce until you approve
A reviewed order and stock update batch.
The connection
How does Horizon actually get into BigCommerce?
Horizon connects through BigCommerce's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.
Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access
01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
BigCommerceYour approved records
What Horizon can prepare
Horizon shows your team supported order, product, inventory and customer updates for staff review before saving.
How work can start
BigCommerce can notify Horizon about selected store events, while other records are checked on schedule.
What we confirmed about the BigCommerce connection
- The store chooses the exact areas the connection can use rather than opening the whole account.
- Order functions are split across service versions, so each proposed change needs a tested route.
- For multi-storefront businesses, Horizon must preserve which channel each order, product and stock figure belongs to.
Checked against official BigCommerce information on .
Day to day
Use BigCommerce without jumping between systems.
BigCommerce stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.
We connect one workflow first, prove it with your team on real review steps, then expand.
Often paired with
Software we connect with BigCommerce.
Common questions
Using Horizon with BigCommerce, answered.
What could our team ask Horizon to do with BigCommerce?
Bring approved BigCommerce store records into one operations workflow and prepare changes for review. Typical results include a paid-order fulfilment worklist, a channel-aware stock-risk brief, and a reviewed order and stock update batch.
Can our team use BigCommerce from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved BigCommerce information and connected systems, then returns the answer or proposed action for review.
Can Horizon use BigCommerce with Outlook, SharePoint or our other software?
Yes. We design one workflow around BigCommerce and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in BigCommerce, not just answer questions?
Yes, where BigCommerce supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in BigCommerce?
We start with one useful, controlled request such as: @Horizon, show me paid orders that have not shipped and group them by likely blocker. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
A store administrator creates an account or installs an approved app and chooses its access. We confirm each store, channel and permission first.
Does Horizon replace BigCommerce?
No. BigCommerce remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the BigCommerce workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing
Put AI to work inside BigCommerce.
Tell us the BigCommerce job you would rather not do yourself.
30 min with our Director. No sales rep, no follow-up.