What Horizon can see
Profiles, consent status, events, metrics, segments, campaigns, flows and reporting data within the approved access.
KlaviyoEcommerce and online services software
AI automation inside Klaviyo.
Ask across approved Klaviyo profiles, events, campaigns and flows, then prepare the next step for review.
Campaign performance diagnosis
MD
@Horizon, explain why this week's campaign underperformed using sends, opens, clicks and conversion events.
On it. Checking Klaviyo now.Campaign and events checked in KlaviyoCross-checked and compiled into one summary
A campaign performance diagnosis.
Behaviour-based customer worklist
ER
@Horizon, show me high-value customers whose recent activity suggests they need a service follow-up.
On it. Checking Klaviyo now.Customers and activity checked in KlaviyoChanges since the last check pulled firstCross-checked and compiled into one list
A behaviour-based customer worklist.
Marketing update pack
NB
@Horizon, prepare the approved profile updates and campaign brief, but do not send or activate anything.
On it. You approve before anything is saved.
The approved details read from this threadDraft profile and campaign prepared for KlaviyoNothing saved in Klaviyo until you approve
A checked marketing update pack.
The connection
How does Horizon actually get into Klaviyo?
Horizon connects through Klaviyo's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.
Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access
01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
KlaviyoYour approved records
What Horizon can prepare
Horizon shows your team supported profile, event and campaign changes for marketing review before anything is sent or activated.
How work can start
New customer events can start selected workflows, while reporting checks run on an agreed schedule.
What we confirmed about the Klaviyo connection
- Email and SMS consent stays authoritative and cannot be treated as an ordinary profile field.
- Campaign, flow and form reporting can match the figures shown in Klaviyo when the reporting service is used.
- Different parts of the account have different call limits, so large analysis runs must pace themselves.
Checked against official Klaviyo information on .
Day to day
Use Klaviyo without jumping between systems.
Klaviyo stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.
We connect one workflow first, prove it with your team on real review steps, then expand.
Often paired with
Software we connect with Klaviyo.
Common questions
Using Horizon with Klaviyo, answered.
What could our team ask Horizon to do with Klaviyo?
Ask across approved Klaviyo profiles, events, campaigns and flows, then prepare the next step for review. Typical results include a campaign performance diagnosis, a behaviour-based customer worklist, and a checked marketing update pack.
Can our team use Klaviyo from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved Klaviyo information and connected systems, then returns the answer or proposed action for review.
Can Horizon use Klaviyo with Outlook, SharePoint or our other software?
Yes. We design one workflow around Klaviyo and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in Klaviyo, not just answer questions?
Yes, where Klaviyo supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in Klaviyo?
We start with one useful, controlled request such as: @Horizon, explain why this week's campaign underperformed using sends, opens, clicks and conversion events. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
A Klaviyo administrator creates or approves the connection and limits its access. Customer consent and channel status remain authoritative.
Does Horizon replace Klaviyo?
No. Klaviyo remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the Klaviyo workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing
Put AI to work inside Klaviyo.
Tell us the Klaviyo job you would rather not do yourself.
30 min with our Director. No sales rep, no follow-up.