What Horizon can see
Approved messages, threads, attachments, labels, drafts, send-as details and supported mailbox settings.
GmailProductivity and collaboration software
AI automation inside Gmail.
Find messages that need attention, prepare replies and keep mailbox organisation under team control.
Follow-up exception list
TW
@Horizon, show me client conversations from the last seven days that still need a reply or clear owner.
On it. Checking Gmail now.Conversations checked in GmailCross-checked and compiled into one list
A Gmail follow-up exception list.
Conversation briefing
PN
@Horizon, summarise this thread, its attachments and every commitment we have made.
On it. Checking Gmail now.Approved Gmail records checkedCross-checked and compiled into one briefing
A conversation and commitment briefing.
Action pack
MD
@Horizon, draft the reply and prepare the right labels, but do not send or change anything until approved.
On it. You approve before anything is saved.
The approved details read from this threadNothing saved in Gmail until you approve
A Gmail action pack ready to approve.
The connection
How does Horizon actually get into Gmail?
Horizon connects through Gmail's official API. Your team approves which records Horizon can use and what it may prepare before the build starts.
Microsoft TeamsYour team asks here
The official doorwayYour organisation approves access
01Seeapproved records02Prepareyour approval first03Startagreed trigger or schedule
GmailYour approved records
What Horizon can prepare
Horizon shows your team email drafts, replies, labels, filters and supported mailbox changes for the user to review before saving or sending.
How work can start
Gmail can notify Horizon when a mailbox changes, while scheduled checks build follow-up lists and conversation briefings.
What we confirmed about the Gmail connection
- Horizon can organise approved mail and prepare replies without taking control of sending.
- Google treats broad mailbox access as sensitive, so the connection may need additional review before production use.
- A mailbox change notice is only the signal to check again, not a full copy of the changed email.
Checked against official Gmail information on .
Day to day
Use Gmail without jumping between systems.
Gmail stays in place as the software your team already uses. Your team asks in Teams, Copilot, Claude or ChatGPT, and Horizon answers with only the approved records that request needs.
We connect one workflow first, prove it with your team on real review steps, then expand.
Often paired with
Software we connect with Gmail.
Common questions
Using Horizon with Gmail, answered.
What could our team ask Horizon to do with Gmail?
Find messages that need attention, prepare replies and keep mailbox organisation under team control. Typical results include a Gmail follow-up exception list, a conversation and commitment briefing, and a Gmail action pack ready to approve.
Can our team use Gmail from Microsoft Teams?
Yes, after the agreed access is approved. Your team asks Horizon in Teams, Horizon checks the approved Gmail information and connected systems, then returns the answer or proposed action for review.
Can Horizon use Gmail with Outlook, SharePoint or our other software?
Yes. We design one workflow around Gmail and the other approved systems your team relies on, so the result can use the relevant information without staff opening each system separately.
Can Horizon prepare changes in Gmail, not just answer questions?
Yes, where Gmail supports the agreed action. Horizon prepares the change, shows it to the right person and applies it only under the permissions and review rules agreed for the workflow.
What would we start with in Gmail?
We start with one useful, controlled request such as: @Horizon, show me client conversations from the last seven days that still need a reply or clear owner. The first version stays narrow enough to test with real staff and real review steps.
What access is needed before work starts?
A Google user or Workspace administrator approves the mailbox Horizon may use. Existing delegation, organisation policy and mailbox access continue to apply.
Does Horizon replace Gmail?
No. Gmail remains the system your team uses. Horizon connects only the approved data and actions needed for the agreed workflow.
How does Horizon keep the Gmail workflow safe?
We agree exactly which records, people and actions are in scope. We test one limited workflow with approved examples, keep important changes behind human review and expand only after the pilot is working properly.
The audit costs nothing
Put AI to work inside Gmail.
Tell us the Gmail job you would rather not do yourself.
30 min with our Director. No sales rep, no follow-up.